Founding Member of Aging Technology Alliance
Vision:
We promote the awareness, benefits and value of products and services for our aging society while directly benefiting our members by evolving into the world’s leading aging-focused technology consortium.
How Does FineThanx Work- The Details
All listed calls below will be a pair of calls if 2 numbers have been provided.
A call goes out to a Loved One at scheduled time:
If #1 is pressed that means all is well, and an email is sent to each member of the Care Circle informing them their Loved One is OK.
If the Loved One does not answer the call, then 30 minutes later the Loved One is called a second time. If there is still no response we wait another 30 minutes, and try one last time.
If your Loved One presses #2 or has been unreachable after the 3 attempts (over the course of one hour) then FineThanx will alert the Care Circle by calling the first person in the Care Circle.
If first person in Care Circle is unreachable or presses #2 we will contact the 2nd person right away, if they are unreachable or presses #2 we will contact the 3rd person in the Care Circle. If no one is reachable or agrees to follow-up by pressing #1 then FineThanx waits 10 minutes, and then repeats the process again. We do this a total of 3 times.
At any point a Care Circle member agrees to follow-up, an email, and text message (if enabled) goes out to everyone in the Care Circle letting them know the status. If no one has agreed to follow-up we also email, and text the Care Circle letting everyone know that there is a problem.
A call goes out to a Loved One at scheduled time:
If #1 is pressed that means all is well, and an email is sent to each member of the Care Circle informing them their Loved One is OK.
If the Loved One does not answer the call, then 30 minutes later the Loved One is called a second time. If there is still no response we wait another 30 minutes, and try one last time.
If your Loved One presses #2 or has been unreachable after the 3 attempts (over the course of one hour) then FineThanx will alert the Care Circle by calling the first person in the Care Circle.
If first person in Care Circle is unreachable or presses #2 we will contact the 2nd person right away, if they are unreachable or presses #2 we will contact the 3rd person in the Care Circle. If no one is reachable or agrees to follow-up by pressing #1 then FineThanx waits 10 minutes, and then repeats the process again. We do this a total of 3 times.
At any point a Care Circle member agrees to follow-up, an email, and text message (if enabled) goes out to everyone in the Care Circle letting them know the status. If no one has agreed to follow-up we also email, and text the Care Circle letting everyone know that there is a problem.
PRESS RELEASE
June 10, 2010
SARASOTA FL - A unique new service is being launched to help elder care professionals stay close to their clients, provide a new service unlike their competitors,' earn extra income, and know when a client is in trouble.
It's called FineThanx, and it's available to home health care agencies, care managers, medical professionals, and independent living facilities. Besides helping them market their own services, it provides a fresh flow of income to the sponsoring agency.
Here's how it works: FineThanx makes twice daily phone calls to check on the well-being of the aging person or other client. The automated system says, "If you are OK, press 1. If you need assistance, press 2." If the client requests assistance, or doesn't answer, after repeated calls within 60 minutes, the service notifies its sponsoring home health agency, care manager, medical professional, or independent living facility. Additionally, the sponsor can be kept informed of clients' status via email. So the sponsor can be constantly in touch with each client. "It's important to note," says FineThanx, "that the system gets help for a client even if they do nothing, even if they don't press '1' or '2.'"
It's totally flexible. When numbers and call times need to be changed, FineThanx makes the changes. The new service - which requires no machines, no pendants, no bracelets - can work alone or with a panic button installation.
"The sponsoring agency gets multiple benefits," comments Peter Scharff, CEO. "It's providing a valuable service to clients, keeping connected with the clients, adding income, and extending its penetration further into the community while differentiating itself from the competition. For all potential sponsors, the new service "is a wonderful way to get and keep clients," Mr. Scharff commented.
The FineThanx system is flexible enough to fit situations where clients live in an independent living facility or at home. In either case, the system keeps caregivers connected to their clients.
It requires no equipment and no installation and is quick and easy to start and stop.
SARASOTA FL - A unique new service is being launched to help elder care professionals stay close to their clients, provide a new service unlike their competitors,' earn extra income, and know when a client is in trouble.
It's called FineThanx, and it's available to home health care agencies, care managers, medical professionals, and independent living facilities. Besides helping them market their own services, it provides a fresh flow of income to the sponsoring agency.
Here's how it works: FineThanx makes twice daily phone calls to check on the well-being of the aging person or other client. The automated system says, "If you are OK, press 1. If you need assistance, press 2." If the client requests assistance, or doesn't answer, after repeated calls within 60 minutes, the service notifies its sponsoring home health agency, care manager, medical professional, or independent living facility. Additionally, the sponsor can be kept informed of clients' status via email. So the sponsor can be constantly in touch with each client. "It's important to note," says FineThanx, "that the system gets help for a client even if they do nothing, even if they don't press '1' or '2.'"
It's totally flexible. When numbers and call times need to be changed, FineThanx makes the changes. The new service - which requires no machines, no pendants, no bracelets - can work alone or with a panic button installation.
"The sponsoring agency gets multiple benefits," comments Peter Scharff, CEO. "It's providing a valuable service to clients, keeping connected with the clients, adding income, and extending its penetration further into the community while differentiating itself from the competition. For all potential sponsors, the new service "is a wonderful way to get and keep clients," Mr. Scharff commented.
The FineThanx system is flexible enough to fit situations where clients live in an independent living facility or at home. In either case, the system keeps caregivers connected to their clients.
It requires no equipment and no installation and is quick and easy to start and stop.
PRESS RELEASE
Wednesday, April 28, 2010
In a new system, telephone calls twice a day find out how an aging loved one is doing. Then the system reports back the good news or bad.
It’s called “FineThanx,” which is the answer everyone hopes to get to the check-in calls (www.finethanx.com)
The system makes it possible to get help by doing nothing.
Its developers are rolling the system out throughout the U.S. beginning this month from their headquarters in Sarasota, FL.
Peace of mind is what the father-and-daughter team who created FineThanx are offering clients. The idea for the business stemmed from a personal experience they wish others won’t have to go through. “My grandmother fell when she was 99, on a Wednesday, and lay on the floor until Friday morning when the housekeeper came and found her,” said Peter Scharff, one of the developers of FineThanx.
To avoid situations such as these, Scharff and his daughter, Rachel, came up with an automated phone service that checks in on clients once or twice daily.
If no one answers, or if a client needs assistance, the system immediately calls a “care circle” of people who can seek care for the client.
If the client is fine, the system sends reassuring e-mail messages to the client’s families, friends or health care professionals.
“I looked around realized there were very few systems like this, that are quite low-tech,” Scharff said. “It’s a way for a non-threatening, friendly, reaching out to say hello. And if they are OK, then we move on, and if they are not we alert the family and let them know that there might be a problem.”
In a new system, telephone calls twice a day find out how an aging loved one is doing. Then the system reports back the good news or bad.
It’s called “FineThanx,” which is the answer everyone hopes to get to the check-in calls (www.finethanx.com)
The system makes it possible to get help by doing nothing.
Its developers are rolling the system out throughout the U.S. beginning this month from their headquarters in Sarasota, FL.
Peace of mind is what the father-and-daughter team who created FineThanx are offering clients. The idea for the business stemmed from a personal experience they wish others won’t have to go through. “My grandmother fell when she was 99, on a Wednesday, and lay on the floor until Friday morning when the housekeeper came and found her,” said Peter Scharff, one of the developers of FineThanx.
To avoid situations such as these, Scharff and his daughter, Rachel, came up with an automated phone service that checks in on clients once or twice daily.
If no one answers, or if a client needs assistance, the system immediately calls a “care circle” of people who can seek care for the client.
If the client is fine, the system sends reassuring e-mail messages to the client’s families, friends or health care professionals.
“I looked around realized there were very few systems like this, that are quite low-tech,” Scharff said. “It’s a way for a non-threatening, friendly, reaching out to say hello. And if they are OK, then we move on, and if they are not we alert the family and let them know that there might be a problem.”
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